Category Archives: Customer Service

Our Proper Packing for International Delivery

“Thank you very much for the prompt service. The delivery arrived today without any damages or bends, due to your proper packing. Even the long way across the big water to Europe! It soon will be used for warm up … Continue reading

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On the Lookout for New Repertoire

On the Lookout for New Repertoire I received this note recently, and it made my day, week, and month! This kind of encouragement makes me want to continue restoring more and more organ music. Thank you very much indeed for … Continue reading

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Wrapping in Plastic Is a Good Idea

“My music parcel arrived yesterday in perfect shape. The wrapping in plastic was really a good idea. A few times I have received music that got wet in transit or on delivery. I look forward to receiving email announcements from … Continue reading

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“I Am A Real Boy” (Me!)

“Perfect. In in these Amazon mass marketing times, it’s nice to hear from a real human being. Especially the proprietor! All the best.” —Canada

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My Shelves Are Groaning Already

“It arrived safely!! AND, I must say, the durable paper and binding is a great pleasure to see! Please keep me on your mailing list, as I can foresee ordering at least a few more things. The problem is, my … Continue reading

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Gems from Our Fascinating Catalogue

“Thanks very much for the FH Wood music – all arrived safely after having been taken in by a neighbour. Excellent quality production, and I hope to order further gems from your fascinating catalogue.” —United Kingdom The Wood music ordered … Continue reading

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That Callaerts Toccata Is A Humdinger!

Hello! I ordered “Will o’ the Wisp” last year sometime, and I am so glad I did. And I love receiving this email list. Please call me on Wednesday to make sure I order that Callaerts piece. That Toccata is … Continue reading

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“Easy-ish” Shorter Pieces as PDFs

I was happy to see a piece that’s within my ability being offered as an online purchase. I successfully downloaded Fancies, by Gatty Sellars. Hope you may be able to offer a few more easy-ish shorter pieces as PDFs. Thanks … Continue reading

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Wrapping, Quality Printing, and Large Format

“I just received my music. I wanted to give you my full kudos for the timely delivery of the music. Also, most impressive were the wrapping, quality printing and large format of both pieces. Thank you and keep up the … Continue reading

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Prompt Dispatch of Music

I’m very belatedly replying to this — just to thank you for the prompt dispatch of my music (the Edmundson ‘Von Himmel Hoch’) and the way it was packaged, etc. Good luck with the business. Best wishes. —United Kingdom

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